Customer access
Create expiring device-level access, assign the right location, deliver configurations, and revoke one device without disturbing the whole customer.
Questions to settle first
| Responsibility | Decide before onboarding |
|---|---|
| Infrastructure | Who owns each VPS, domain, DNS zone, firewall, and backup destination |
| Customer support | Who answers the end user, which hours apply, and which problems escalate |
| Payments | Whose legal entity and provider account receives customer funds |
| Privacy | Which logs and DNS services exist, how long records remain, and what customer terms disclose |
| Admin access | Which manager can change customers, servers, billing, support, or global settings |
| Exit and recovery | How credentials, data, keys, and an off-host backup are returned or restored |
Flirexa centralizes servers, customer access, subscriptions, support, and audit data on infrastructure you control. Enterprise adds the identity, manager roles, and site-to-site tools needed for a branded managed service.